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Contact Information

Emergency - Dial 911

Non-Emergency/Administrative 
(262) 242-2530 (Office)                    (262) 242-5042 (Fax)

Administrative Business Hours(Non-Emergency)
Monday -Thursday - 8:00am - 3:00pm

Burn Permit Hotline                        262-242-8778

Address
11300 N. Buntrock Avenue
Mequon, WI 53092

Records Requests/Billing

DATES AND PLACES AT WHICH

PUBLIC RECORDS MAY BE OBTAINED

 

The public may obtain access to or copies of the Southern Ozaukee Fire and EMS Department’s public records by making an oral or written request of the Fire Chief, or his/her designee, during regular business hours, between 8:00 a.m. and 4:00 p.m., Monday through Friday, holidays excluded. Written requests may be made to Fire Chief David Bialk, 11300 N Buntrock Ave., Mequon WI 53092.

 

The SOFD charges $.25 per page for each copy made. There will be an additional fee for location costs if the costs are $50.00 or more. Additional charges may be added as required to cover the costs of complying with the request. Requests which exceed a total of $5.00 may require prepayment. All requests will be processed as soon as practicable and without delay.

 

If the Fire Chief is not present, information and access to records may be obtained from Deputy Fire Chief, who is authorized to act as legal custodian in the Fire Chief’s absence.

Ambulance Report on/after January 1, 2023 please utilize ChartSwap or visit the EMS|MC patient portal HERE

EMS|MC

PO Box 547
Wheeling, IL 60090-05454

Phone: 800-948-7991

Fax: 336-740-9773

To request a record of an Ambulance Report prior to November 1, 2019 please call 3 Rivers Billing, Inc. at 262-375-9610 ext. 114 or email kimb@3riversbilling.com

To request a record of an Ambulance Report on/after November 1, 2019 please email: legaldesk@lifequest-services.com or fax request to 855-738-1998.

Lifequest Services

N2930 State Road 22
Wautoma, WI 54982-5267

Phone: 800-786-4911

Fax: 844-860-8670

info@lifequest-services.com

Notice: ambulance reports can only be released in compliance with HIPAA